Cleaning Ottawa Homes With Heart Since 2016
Ottawa's trusted home cleaning service — built on relationships, not just checklists.
It Started With a Simple Idea
A Little More Like Home. A Lot More Like Family.
Sometimes life takes an unexpected turn, and starting over becomes the beginning of something wonderful.
10+
Years Experience
500+
Happy Clients
100%
Insured & Bonded
For Jennifer, the owner of Mom's Cleaning Service Ottawa, building MCSO was about creating a fresh start for herself and her two boys. After spending eight years as a stay-at-home mom, she found herself rebuilding her life and looking for a way to support her family while having the flexibility to be there for her children.
She had something important to build on: approximately ten years of previous residential and commercial cleaning experience, a background in business studies, bookkeeping experience and a lifelong interest in entrepreneurship. She knew she could clean professionally, enjoyed helping others and decided to put those skills to work.
She started MCSO on her own, with a simple goal: create a business that would support her family while making a positive difference in the lives of others. But the business became about much more than cleaning.
What Does Cleaning Like Mom Mean?
The name Mom's Cleaning Service wasn't chosen by accident. Jennifer wanted to create a service that felt like Mom had come in and given your home a proper reset. Not someone rushing through a list of tasks, but someone who notices what needs doing, puts things back where they belong and takes care of the little details that make a house feel like home.
We believe every home is different, and every family has different needs. That's why we take the time to get to know our clients, their homes, their routines and the things that matter to them. Children, pets, busy schedules and everyday messes are part of real life. You never need to apologise for them or clean up before we arrive. We're here to help, not judge.
More Than a Cleaning Team
One of the things Jennifer is proudest of is the community of people MCSO has created. From the beginning, she wanted the business to offer opportunities to others who needed flexibility in their working lives. Single parents, stay-at-home parents and people balancing family responsibilities all deserve opportunities to build meaningful employment around the realities of life.
We also believe that the relationships we build with our customers are just as important as the cleaning we provide. Some clients have been with us since the very beginning. We've watched their children grow from toddlers into young adults, celebrated changing seasons of family life and become familiar, trusted faces in their homes.
For our senior clients, those relationships can feel a little like having another grandma or grandpa in our lives. Sometimes a friendly conversation, a little extra help or simply seeing a familiar face makes all the difference. And when life gets difficult, we're here without judgement. We've helped people through periods of illness, family changes, trauma and overwhelming household circumstances, restoring spaces and helping people find a sense of calm again.
Professional Cleaning With a Personal Touch
Behind our friendly approach is a professional cleaning team committed to dependable service and quality work. Jennifer personally trains our staff and remains involved in maintaining the standards MCSO is known for. We value consistency, respect our clients' privacy and understand the importance of trusting the people who enter your home.
Because Life Is Meant for More Than Cleaning
At the end of the day, we know you're not hiring us just to have clean floors, sparkling bathrooms or a tidy kitchen. You're making room for family dinners, weekends with the people you love, time with your children, a little rest and the freedom to enjoy your home without constantly thinking about what needs to be done next.
That's what Jennifer set out to create when she started Mom's Cleaning Service Ottawa — a business built on hard work, opportunity, relationships and genuine care. We would love the opportunity to become part of your home's routine, too.
Mom's Cleaning Service Ottawa — More than cleaning. It's about caring.
Our Values
What Sets Us Apart
Consistent & Reliable
We show up when we say we will, every time. Your schedule matters and we respect it. With a one hour window of arrival and appointment confirmations you know when we are coming.
Attention to Detail
We notice the little things — because the little things are what make a home feel truly clean. We put things where they belong. We don't clean around things. We move them.
Eco-Friendly Options
We offer green cleaning products for families, pets and those with sensitivities. Ask us about our different cleaning products.
Fully Insured & Bonded
Every team member is background-checked, bonded and covered so you can have complete peace of mind. With our insurance with 2 million dollars in coverage you have the peace of mind that your home is in good hands.
Ottawa Proud
We're a local Ottawa business based in Barrhaven, serving our neighbours with pride across the city and surrounding areas.
No Deposits Required
We earn your trust with every visit. No upfront deposits — ever.
Our Commitment
You Can Count On Us
Background Checked
Every team member undergoes a thorough background check before joining our team.
NDA Bound
Our staff sign non-disclosure agreements to protect your privacy and household information.
Fully Insured
We carry full liability insurance so you're protected in the unlikely event of any incident.
Satisfaction Guaranteed
Not happy? Text us within 24 hours and we'll return within 48 hours to make it right — no questions asked.
What Our Clients Say
Jennifer and her team are absolutely wonderful. They treat my home like their own and I always come back to a spotless house. I've been a client for years and wouldn't trust anyone else.
Sarah M.
Barrhaven, Ottawa
As a senior living alone, having MCSO come in regularly has been a blessing. They're kind, thorough and I always look forward to their visits. It feels like family.
Margaret T.
Nepean, Ottawa
We have two kids and two dogs — our house gets messy fast. MCSO never judges, always delivers and the team is so friendly. Highly recommend to any busy family.
David & Lisa K.
Kanata, Ottawa
Ready to Experience the MCSO Difference?
Join hundreds of Ottawa families who trust Mom's Cleaning Service Ottawa to care for their homes.