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Residential, Commercial and Custom Cleaning

Taking your chores away and replacing them with time!

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text (613) 850-8713 for Immediate Assistance

What We do

Residential Services

We do messes! Don't stress about your pets or children: we as moms and dads understand messes! Our house cleaning services not only clean and disinfect but we tidy, put things where they belong, remove garbage, make beds, and any other day to day chore needed. We take care of your home with the same care as if it were our own. We leave your sanctuary spotless so that you can have that time to focus on the rest of your life. We do not expect you to clean before we clean! We actually move your stuff to clean!

Commercial and Janitorial Services

Our custom cleaning solutions, disinfecting regimen, quality assurance program, professional people and responsive service levels have set us apart in the market and contributed to our growth. Commercial cleaners play a key role in our growth and customer retention by consistently providing quality cleaning services to our valued customers.

Cleaning with Care Services

There are certain circumstances that need extra care and compassion. We cater to those that dont adapt well to change . The same staff, cleaning routine and schedule can ease the cleaning process for some. As well as the paying attention to the minute details such as item placement. Our house cleaning services are adapted to your needs.

Don't see what you are looking for?

Let us create a custom cleaning regimen for you and your home or business!

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What we offer!

Consistent Staff

Trained Employees

Transparent Pricing

Live Support

Frequently Asked Questions

Why should we choose Mom's?

We are a small company of moms and dads. For our residential cleans we offer regular scheduled cleans, deep cleans, one time, move in/out, and custom cleans. We also change bedsheets, pick up toys and things laying around. What makes us different is we get to know our clients and their houses. We put things where they belong and go the extra mile. We are not your typical maids! In Fact we treat you like family!

Are you insured?

We are a fully bonded cleaning service up to 2 million dollars! You’re home is safe with us! We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something damaged during our visit? Let us know, and we will do our best to put things right. We will sit down and discuss what the best course of action is. Repairing, replacing or reimbursing the value of the item. We don’t hide behind 1-800 numbers! Speak to the owner Jennifer at any time or day! 613-850-8713

Do you clean on holidays?

If your clean falls on a holiday we will give you as much notice as possible if we need to reschedule. We do our best to have you rescheduled within 72 hours. NOTE we are closed December 24,25,26 and January 1. If you require cleaning during those dates please contact us to make special arrangements.

PD days? No worries! We are happy to reschedule our recurring cleans with absolutely no fees!

What if I need to cancel or skip our clean?

Are you a regular client? No fee for you! We understand life happens! Please give us as much notice as possible!

Non recurring clients; Cancellation Policy Notice

We value your business and ask that you respect our scheduling policies. Please review our cancellation fees carefully before booking. While we do not charge any upfront booking fees, cancellations are subject to the following charges based on how much notice is provided:

7 Days or More Notice: A flat $50.00 administration charge will apply.
6 to 2 Days Notice: A fee equal to 50% of total booking.
Under 24 hours you will be charged a last minute cancellation fee of 75%.
Lock out-No answer will be charged 100% of clean.
Please note no fee applies to regular, recurring clients. Feel free to take Vacations! Summer breaks! Skip a clean! We value our regular clients!

Skip my clean!

What about pets?

Pets are a part of the family, and so we clean up after them as well! Upon arrival to your home we will gladly take you pups out for a quick pee and poo! Register your pet with their name and let us know how you'd like to handle your pet ahead of time to keep them safe and happy. Please let staff know immediately if your pets are not allowed outside.

Do i need to provide supplies and equipment?

We provide everything required to clean your space! We only use hypoallergenic and 100% washable vacuums. We do ask that if you prefer a certain product that you supply and keep it at your home. We carry a variety of cleaning lines such as all natural, eco friendly, as well as commercial cleaners for the really dirty stuff! Please let us know what you prefer.

Use my Products

How do i Pay?

Payment is due on same day as service. We accept cash, cheque (made out to Mom's Cleaning Service Ottawa), emt (info@mcso.ca), Visa and Mastercard via pay now button. If cash or cheque please put in sealed envelope with your address on it and leave in your home or give to your cleaning crew. There is a 50$ fee for cheques that don't clear.

Is there a residential cleaning contract?

You are under no contractual agreement as payment is made at each visit. We let our work speak for itself. Your continued satisfaction is our priority!

How do i give you access to my home?

There are a few options that we recommend.

Give us the responsibility of a key or access code. We take extreme care of all client keys and codes. Your key or code is given to the team leader only on the day of your clean.

A second option is a lock box placed outside your home on the day of clean that contains your key. This way allows you to control the possession of your key at all times.

PLEASE do not hide access outside your home! Its not safe!

How do i know who's coming and will I always have the same staff?

You will get to know our staff and they will get to know you, your home and your needs personally. All staff is personally trained by the owner to meet her highest standards. Periodically the owner will spot check the staff and their work. Have a preference of cleaners? Just let us know and we will try our best to accommodate.

Can we stay home while you are cleaning?

Yes! There is no need to leave your home during our services. We do ask to avoid cooking or showering during our visit as we have very limited time to clean all areas.

What if my baby is sleeping?

We work around those cuties schedules! Please let us know if you have children on a sleep schedule!

What if Im not satisfied with my clean?

Your satisfaction with our services is our only priority! Please contact us within 24 hours to notify us via text to 613-850-8713 with the area of dissatisfaction. Please include pictures! We promise to come back within 48 hours to ensure satisfaction! We will do everything in our power to make it right. You work hard for your money and deserve to get what what was agreed upon.